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Back to home
Support Center
Email & Communication
Getting Started
Setting Up Your Profile
Transaction Templates
Transaction Template Setup
Details, Dates & Document Templates
Milestones
Reminders
Client Experience
Client Experience
Sharing Settings
Decision Pages
Integrations
Dotloop
Skyslope
API
Calendar
Email & Communication
Email
Chat
Working a Transaction
Task Management
Smart Views
Intake Workflow
Creating Your Team
Add a User
Roles & Permissions
Contacts
GO! FAQs & Upcoming New Features!
FAQs
Billing
Email & Communication
Manage all your communications in one place, including emails and chats.
Email
How do I connect my email and sync with Preclose GO?
How do I fix the error when I try to set up my Gmail email integration?
How do I add my email signature?
How do I share email threads with my team?
Does Preclose GO! have spell check for emails?
Why does my email signature logo change to different sizes?
Can I add images to my emails, email templates, and signature lines?
I send emails from more than one email account. How do I add multiple emails accounts?
Who can I add to an email in GO?
How do I switch between email signatures?
What are @tokens and how do I use them in an email?
Is there an @token for adding a time to an important date?
I frequently send the email to the same roles. Can I template my email templates to send to a specific role in the To: CC: and BCC: fields?
How do I use @tokens in the Subject line?
What happens if the @token is blank and I try to send an email?
Can I create my own @tokens in GO?
How do I add an email template?
What is the difference between “Inbox” and “All Messages”?
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Chat
When I send a chat and the recipient does not have access to the transaction, what do they see?
What is the Chat messaging feature?
What can I send in a chat message?
Does someone need to login in order to respond to a chat message?
What does the recipient's experience look like when I send a chat message?
How do I direct message someone using chat?
How do I create a channel using the Chat feature?
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